CONTENTSEditor · FAQ

FAQ

Can I use it without logging in?

Yes. Import a file at /editor and use every tool. Login is only needed to save.

My work disappeared after a refresh

Unsaved local items exist only in the browser. Saving is what puts them in your account — the browser warns before closing, but save early and often.

Some tabs are grayed out

Those are "available after saving" tabs (Style, Connection, AI Image…). They unlock once the first save turns your work into an account item. The MCP tab in AI edit mode works before saving.

Buttons won't respond

Items still processing (PROCESSING) keep editing and saving disabled until capture processing finishes. Reopen afterwards.

I don't think my edit was saved

The top save button stores geometry and settings together. A failed save shows an error and keeps your edits — just save again. You can also confirm saves in the version history (version button).

I made a bad edit

Ctrl+Z to undo — or if you already saved, restore a previous version or the original from the version button.

Splats look see-through

Normal edit → rendering tab → enable the opacity accumulation cap. Or select the area in splat edit and apply make double-sided in the ROS material section.

Selection doesn't match what I see

Turn on rings (V) and check the vis toggle in the top bar. Visibility mode (default) only selects what's visible; covariance mode selects every splat.

The browser feels slow

Lower the resolution scale in the rendering tab, or enable LOD. Deleting unneeded regions in splat edit also lightens very large items.

Does connecting Codex or Claude Code cost anything?

The AI runs on the Codex or Claude Code plan you already subscribe to. For now, EVOVA charges no EvoCredit for it. → AI Edit Mode › MCP tab

The agent stopped partway

Work stops when the editor tab is minimized or you switch to another tab. A border shows around the window while the agent is working. Keep the editor tab on screen until it is done.

The agent cannot find the editor

Check that MCP is on in the MCP tab of AI edit mode. If the same item is open in two tabs, the tab opened later takes the connection. If the tab has been open for a long time, reload it and try again.

Still stuck?

Contact support and we'll help. You can also ask directly on these channels.