Contact
If you get stuck anywhere, reach us on whichever channel is convenient. The same team answers everywhere.
Chat channels
- KakaoTalk open chat — fastest for users in Korea
- Discord — community for questions and tips with other users
- WhatsApp channel — announcements and support
cs@metown.co.kr
Include the item name or link, the screen where the problem occurred (for the editor, the editing mode and tab), and a screenshot if possible. It helps us resolve it faster.
Before you ask
- Editor questions → Editor FAQ
- Statistics questions → Statistics FAQ
- Editor shortcuts: the keyboard icon in the top bar or
?